May 18, 2021
Urgent Care Video Visits

When your primary care provider is not available, urgent care clinics provide care for non-life-threatening medical problems or situations that could become worse if you wait. Urgent care clinics provide walk-in appointments and are often open 7 days a week with extended hours. Spokane Urgent Care – North and Spokane Urgent Care – Valley are open 8am – 8pm Monday – Friday and 8am – 5pm Saturday and Sunday. You do not need to be a CHAS Health patient to utilize Spokane Urgent Care.

When your primary healthcare provider is not available, you should seek an urgent care for common illnesses and minor injuries such as:

  • Colds
  • Flu
  • Earaches
  • Sore throats
  • Migraines
  • Fever
  • Rashes
  • Sprains
  • Back pain
  • Minor cuts and burns
  • Minor broken bones
  • Minor eye injuries

When you can’t physically get to an Urgent Care location, CHAS Health video visits for urgent care connect you to a CHAS Health urgent care provider at your convenience. You can select an appointment in as soon as 30 minutes and have a video visit using your smartphone or computer.

Video visits are part of a larger telehealth offering for CHAS Health, and our primary care providers also offer video visits. If you have already established care with a CHAS Health primary care provider, please call your clinic to schedule a video visit just like you would for an in-person visit.

Before signing up for an urgent care video visit, verify that you do not have a condition listed below that requires an in-person visit:

  • Bodily injury
  • Eye injury
  • Sexually transmitted infection (STI)
  • Ear pain
  • New abdominal pain
  • Abscess
  • Labor & Industries (L&I) visit

Call 911 or go to the nearest hospital emergency room if you are experiencing:

  • Chest pain
  • Severe abdominal pain
  • Coughing or vomiting blood
  • Severe burns
  • Deep cuts or bleeding that won’t stop
  • Sudden blurred vision
  • Difficulty breathing or shortness of breath
  • Sudden dizziness, weakness, or loss of coordination or balance
  • Numbness in the face, arm, or leg
  • Sudden, severe headache (not a migraine)
  • Seizures
  • High fevers
  • Any other condition you believe is life-threatening

If you are still unsure where or how best to seek treatment, CHAS Health provides a nurse triage line to help. Patients are encouraged to call (509) 444-8200 during clinic hours to seek medical advice. After hours, we provide a Nurse Advice hotline at (866) 418-1002. A nurse will offer suggestions regarding when and where to seek care.

If your concern does not require an in-person visit, sign up for an urgent care video visit here to get care Schedule Video Visit.

Spokane Urgent Care – North
5901 N. Lidgerwood St, Suite 126
Spokane, WA 99208

Spokane Urgent Care – Valley
1502 N. Vercler Rd
Spokane Valley, WA 99216