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24/7 Nurse Advice Hotline: 509.444.8200 WA | 208.848.8300 ID | TRS: 711

Patient Transportation Resources

Patient Transportation

There are many resources available to help ensure patients can attend appointments.

Telehealth

Save a trip to the clinic! Ask our schedulers if you can schedule a telehealth visit.

Bus Passes or Paratransit Passes

Bus or Paratransit passes are available at each of our CHAS Health locations. Please see the Front Desk.

Medicaid Clients

Medicaid may help you get a ride to your Medicaid-covered health appointment. They typically provide bus passes or other types of assistance for those that cannot ride the bus (gas cards, rides outside of bus service area, etc.)

Spokane Area

Special Mobility Services (SMS)-SMS provides Medicaid-sponsored transportation resources in the Spokane area. SMS can be reached at 509.534.9760

Idaho

Medicaid Transportation Management (MTM). MTM provides Medicaid-sponsored transportation resources in Idaho. MTM can be reached at 877.503.1261

Transportation Benefits From Medicare Advantage

Some Medicare Advantage plans to provide transportation benefits. Check with your health plan to see if benefits are available.

Additional Help 

If you have additional questions about getting a ride to your appointment, call 509.444.8200 or 208.848.8300.  and ask to speak with a Patient Resources Coordinator.