Creating a Culture of Learning at CHAS Health
Since inception, CHAS Health has positioned our patients at the center of every decision we make. And in order to provide the best possible care for our patients, it’s essential that we provide learning and development opportunities for our valued staff. The healthcare industry is an ever-changing field that requires extensive skills and training. The development of a successful program is key to employee retention, competency, and the balance of work and personal life. There are many benefits that can be derived from a successful learning and development program for everyone involved.
Why is it important?
Learning presents a special opportunity to expand the knowledge base of all employees. Learning and development can increase employee retention, job satisfaction, and productivity. It’s a vital tool when implementing new policies, equipment, and/or employees.
Due to our complex and busy schedules, we’ve received feedback that the best way to ensure that adequate time is dedicated to learning is to provide carved-out and focused time for our clinic staff. That’s why the 3rd Wednesday of the month, we are dedicating learning time to our staff and we will open clinic hours slightly later at 9am.
Our newly developed dedicated learning time supports improved patient care, service to our community, and career development. It’s often difficult to have quality learning time during the everyday work day, especially with how tight schedules can be. With this time carved out, employees will be able to access educational resources to better careers and patients’ lives.
Please note, the third Wednesday and the last Wednesday of every month, our primary care clinics open at 9am.
Spokane Urgent Care locations open at 9am on the last Wednesday of the month only.