Mobile Access to Providers
Video Visits Simplified
CHAS Health wants to meet your healthcare needs in a way that is convenient and comfortable for you and your schedule. It’s easy to connect with us confidentially online through the CHAS Health App.
You receive the same high-quality and compassionate care with a video visit over your smartphone, tablet, or computer. It is a secure and confidential way to receive care when you cannot make it into a clinic. We provide video visits across many of our health programs and specialties.
Established Patients
Download the app to get started!
New To CHAS Health?
Call now to enroll and begin using video visits!
Getting Started
Existing Patients
Existing CHAS Health patients that download the app will be able to:
New Patients
Call 509.444.8200 to enroll as a CHAS Health patient before downloading the app!
Download the CHAS Health App
Existing CHAS Health patients can download the app to get started:
It's Easy & Patients Love It!
After using video visits for the first time, patients always tell us that it’s even easier than they expected!
Using the App
The CHAS Health App is compatible with most devices, and it’s easy to use on your computer, tablet, or smartphone—whatever you’re most comfortable with.
Helpful Tips
Do you have more than one video visit scheduled? Make sure you are connecting to the right one. Select the Clock button at the bottom to pick your appointment.
CHAS recommends using a Wi-Fi connection rather than your cellular network for your video visit, if possible.
iPhone users: make sure the microphone switch on the side of the phone is not muted.
Android users: allow the CHAS Health App to access the microphone. Check or adjust this by going to Settings, then Apps & Notifications. Select CHAS Health App from the list, open it and make sure the Microphone and Camera are turned on.
Desktop and laptop computer users can access the CHAS Health App online using a web browser.
Video Visit Support
Do you have a scheduled video visit and need help using the CHAS Health App? See Video Visits and CHAS Health App Support for more help, technology details, and a how-to video.
Questions?
Questions about video visits? See Video Visits FAQs.
mHealth
Ready to make your health care even more convenient? CHAS Health offers mHealth (Remote Health Monitoring) for several chronic health conditions. With medical devices that connect by Bluetooth to the CHAS Health App, ongoing monitoring of chronic illnesses can be shared with your medical team.
