Gumby and COVID-19 Part 1

The COVID-19 crisis has required the unbelievably flexible employees of CHAS Health to extend themselves even more than usual.  Did you know that at CHAS, we have a Gumby Award?  For those of you who are Millennial or younger, Gumby is a big green clay old-timey cartoon character known for his flexibility, recently portrayed once again by Eddie Murphy on Saturday Night Live (the original Gumby is significantly less salty and more agreeable than Murphy’s version).  Since what seems like the dawn of time, we have been giving this award out yearly to express our appreciation for the extreme resilience and adaptability of our employees.  Our jobs change constantly and we swiftly accept change and move on to focus on how to best serve our patients in the context of today’s changes (or this morning’s changes, or this minute’s changes…). 

Working from home has been a new experience for many of us during this time, and has been particularly unusual for our front line health care workers. 

Rachel Clements, Psychiatric Nurse Practitioner at CHAS Lewis and Clark Health Center in Lewiston, Idaho shared, “I am so grateful that I can connect with my patients by phone or virtually so that I can help them achieve health.  It’s also a joy to be able to talk to people when we are most comfortable (both of us at home).  I get so many compliments on my kitchen curtains!” 

Rachel’s positivity and humor around this change are emblematic of the quiet heroics our health center staff display daily.

Due to the urgency of the COVID-19 crisis, some of our staff transitioned from working at a clinic to working at home on same day notice.  Less Gumby-like employees may have struggled with such a quick turnaround but at CHAS we’re more like, “That’s it?  What else you got?”

This blog post is part of a special CHAS Health Foundation series for #GivingTuesdayNow. #GivingTuesdayNow is a global day of giving and unity that will take place on May 5, 2020 as an emergency response to the unprecedented need caused by COVID-19.  #GivingTuesdayNow emphasizes opportunities to give back to communities and causes in safe ways that allow for social connection and kindness even while practicing physical distancing. #GivingTuesdayNow is a global day of giving that focuses on the collective power that individuals, communities and organizations use to celebrate generosity and philanthropy worldwide.

This mission of the CHAS Health Foundation is to create health equity by strategically investing in patients, partners, and communities. The CHAS Health Foundation supports CHAS Health, a non-profit community health center serving over 97,000 patients annually regardless of their insurance status or ability to pay. You can donate to the CHAS Health Foundation at: https://donatenow.networkforgood.org/CHAS

By Vanessa Bryant

Health Access during COVID-19

When businesses had to close their doors due to COVID-19, people lost their jobs and wages. In health care, we see the impact job loss has on patients who suddenly lose their health insurance, and find that they have difficulty affording prescriptions.

Every day, but especially during the pandemic, CHAS Health’s Patient Services Coordinators help members of our community to gain access to much needed healthcare services.  Here is a story of our team working together at Maple Street Clinic in Spokane to help a patient:

A patient contacted the office to cancel her appointment because her son and daughter-in-law lost their jobs due to COVID-19.  She didn’t want to be a financial burden to her family by keeping her appointment. Her healthcare provider asked her to come in anyway, telling her CHAS would find a way to help with costs. After meeting with a CHAS Patient Services Coordinator, the patient was able to get assistance and a voucher for her prescriptions. The provider had also referred this patient to a specialist, but she didn’t want to go for the reasons previously stated.  The clinic team was able to get this patient full coverage for her specialist visit, allowing her to receive the care she needed without the worry of burdening her family financially during the pandemic.  

If you need help with health insurance or accessing other resources, call to speak with a CHAS Patient Services Coordinator: 509-444-8200.

This blog post is part of a special CHAS Health Foundation series for #GivingTuesdayNow. #GivingTuesdayNow is a global day of giving and unity that will take place on May 5, 2020 as an emergency response to the unprecedented need caused by COVID-19.  #GivingTuesdayNow emphasizes opportunities to give back to communities and causes in safe ways that allow for social connection and kindness even while practicing physical distancing. #GivingTuesdayNow is a global day of giving that focuses on the collective power that individuals, communities and organizations use to celebrate generosity and philanthropy worldwide.

This mission of the CHAS Health Foundation is to create health equity by strategically investing in patients, partners, and communities. The CHAS Health Foundation supports CHAS Health, a non-profit community health center serving over 97,000 patients annually regardless of their insurance status or ability to pay. You can donate to the CHAS Health Foundation at: https://donatenow.networkforgood.org/CHAS

#GIVINGTUESDAYNOW | May 5th

#GivingTuesdayNow is a global day of giving and unity that will take place on May 5, 2020 as an emergency response to the unprecedented need caused by COVID-19.  #GivingTuesdayNow is an opportunity for people around the world to stand together in unity–to use their individual power of generosity to remain connected and heal.  Generosity gives everyone the power to make a positive change in the lives of others and is a fundamental value anyone can embrace. #GivingTuesdayNow emphasizes opportunities to give back to communities and causes in safe ways that allow for social connection and kindness even while practicing physical distancing.

Join CHAS Health for the next two weeks as we share stories from our staff and patients about working on the COVID-19 front lines. Follow us on Facebook, Instagram and Twitter, share our stories with friends, or if you can, participate in the giving to help us continue to serve patients during these trying times. You can donate to the CHAS Health Foundation at: https://donatenow.networkforgood.org/CHAS